Shipping Policy

Thank you for shopping with us.

We are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1-2 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

• 3-5 business days after processing.

Please note that delivery times are estimates and may vary due to customs processing, courier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email if tracking is available for your shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or losses resulting from incorrect addresses provided during checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

For shipping-related inquiries, please contact:

Email: info@arnoldmunene.com