Privacy Policy

At arnold munene, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect the following information:

Personal details such as your name, email address, phone number, and shipping address
Payment information (processed securely through third-party payment providers; we do not store full payment details)
Order history and purchase details
Technical data such as IP address, browser type, and device information
Cookies and usage data to improve site performance and user experience

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about purchases, shipping, or customer support inquiries
Improve our products, services, and website functionality
Send updates, newsletters, or promotional content if you have opted in
Prevent fraud and ensure secure transactions

Sharing Your Information

We do not sell or rent your personal data.

Your information may be shared only with trusted third parties necessary to operate our business, including:

Payment processors (e.g., Visa, Mastercard, Apple Pay, Google Pay, M-PESA, Cash App)
Shipping and logistics providers
Website hosting and analytics services

These third parties are required to handle your information securely and only for the intended purpose.

Cookies

Our website uses cookies and similar technologies to:

Enhance site functionality
Analyze traffic and usage patterns
Remember user preferences

You can choose to disable cookies through your browser settings, though this may affect site functionality.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no online transmission or storage method is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request corrections or updates to your information
Request deletion of your personal data, subject to legal and operational requirements

To exercise these rights, please contact us via our Contact page.